- Free- click & collect from workshop
- Free- orders over £35
- £3.95 - orders under £35 (1st class)
Delivery charges are aligned with the UK for standard orders.
If your order is over £100, please contact firstname.lastname@example.org to arrange a delivery cost as these will not be able to go via standard delivery.
£15 for all orders
Rest of the World
Please contact email@example.com to arrange a delivery cost and we can refund your 20% VAT on your order.
Should you wish to return or exchange a product bought from Pure Lakes via this website, please follow this procedure below within 8 days of your receiving the product(s)
1. Send an e-mail with the subject 'Return request- Invoice No' (The Invoice number shown on the front of your invoice). Detail the items you wish to return. Or Call us on 015398 22999, please make sure you have the Invoice with you when you call.
2. Pack your parcel with care. If you fail to do this and your goods arrive damaged (as a result of the return trip) we may not be able to process your return. Include a copy of your invoice or a note with your name, address, phone number and the Invoice number with your goods and send the parcel to:
PURE LAKES SKINCARE
STAVELEY MILL YARD
We recommend you use a carrier that offers both traceability and insurance. You should obtain a receipt/proof of posting for the parcel when you send it.