You can only use this service if you have previously purchased a Pure Lakes Skincare product and have kept the empty container to send back to us.

We make natural handmade skincare that is great for your skin, fantastic value and environmentally responsible.

We are taking our eco-friendly packaging a step further by offering customers the option to refill their existing bottles and receive up to 30% off their next purchase.

Because our products are all handmade in our Lake District workshop, we can offer a refill option that is genuinely about refilling rather than just replacing and then recycling.

How to refill in three simple and easy steps:

  1. When your product is running low and you need to replenish, go to our website and choose the product you would like to refill. Select the size of the refill you want by selecting the refill option on the drop down menu.
  2. Post your existing empty bottle/s, jar/s or container/s to our office at: Pure Lakes Skincare, 7 Bryers Fold, Far Sawrey, Ambleside, LA22 0LL Or, better still, feel free to hand deliver to our Pure Lakes workshop at the above address. Please do not clean the containers - it is important that water does not come into contact with the containers or closures/pumps.
  3. Please take care when wrapping containers and sending them. If you have bought from us online, you can keep and reuse the biodegradable bubble wrap or recycled packaging it arrived wrapped in.

New drop off location - RINALDO'S KENDAL

     We are delighted to offer this new second location for refills and click & collect, in addition to our workshop in the beautiful village of Far Sawrey.

    Refills in three simple steps:

    1. Drop off your refills at Rinaldo's, conveniently located just outside Kendal 

    2. We will collect your empties and refill them at our workshop

    3. We will drop them back at Rinaldo's and notify you when they are ready to be collected

    Click & Collect in two simple steps:

    1. Order online at Pure Lakes and select the "Rinaldo's Click & Collect Service"

    2. We will notify you when the order is ready to be collected from Rinaldo's

    A couple of points to note:

    • This is not a speedy option - we won't make and refill until we have received your empty/ies. 
    • The 30% discount will hopefully more than cover the cost of shipping back to us.
    • Our new refill service is only available online at the moment, but we hope to extend it to selected hospitality and retail partners.
    • The 30% refill discount is for all our products and includes our already great value 1L refill bottles, available in nearly all our Bath & Body Lotions, Hand Wash, Shower Gel and Hair Care.


    We look forward to receiving your refill bottles!